To Make a Claim on a Eligible Frozen Animal order. You Must Fill out this Forum and Email it to our Customer Service Team.
***ALL FROZEN ITEM CLAIMS, Must be Made and submitted with in 1hr of Receiving Package or it's Not Eligible for Replacement.***
Name:
Best phone number to reach you at:
Order Date of Frozen Package:
Number of Frozen Items ordered:
Number of Frozen Items, Thawed out/Room Temp:
Photo of Internal Temp of Frozen Item in Orginal Packaging Showing Room Temp:
Did You Sign for package on 1st Delivery Attempt: (YES)(NO)
Tracking Number of Order: