Thawed out/ Room Temp, Frozen Item Claim Forum.

To Make a Claim on a Eligible Frozen Animal order. You Must Fill out this Forum and Email it to our Customer Service Team.

***ALL FROZEN ITEM CLAIMS, Must be Made and submitted with in 1hr of Receiving Package or it's Not Eligible for Replacement.***

Name:

Best phone number to reach you at:

Order Date of Frozen Package:

Number of Frozen Items ordered:

Number of Frozen Items, Thawed out/Room Temp:

Photo of Internal Temp of Frozen Item in Orginal Packaging Showing Room Temp:

Did You Sign for package on 1st Delivery Attempt: (YES)(NO)

Tracking Number of Order: